Customer satisfaction is our top priority. Most of our work is made to order. In case you are not satisfied with your purchase, please send us a message outlining your concerns and we will evaluate what we may be able to do for you. 


     

      Please make sure you have accepted and confirmed the details of your order before payment, as each painting is 100% handmade, original and carefully created, so there are no refunds, with the exception of damaged goods. All paintings are shipped fully insured. If your item is damaged in transit, a claim will be filed with the shipping company and a refund will be honored once the claim is paid. (Rush order charges will not be refunded). You must contact me within immediately but no less than 24 hours and include detailed photos of the damage- and I will file the claim. You MUST KEEP ALL packaging and follow the instructions set forth by the shipping company in order to get your claim paid. 
Exchanges are welcome in person within 3 days of receipt for local clients (items must be in original packing and not damaged in any sort of way). 

     

       Please be aware that the colors you see on your screen may vary slightly. This is due to different screens and screen resolutions and does not mean the artwork itself is compromised.

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© 2019 BY GLASS CALLIGRAPHY. ALL RIGHTS RESERVED.

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